1. Collection of personal information
You may visit and browse the Website, without us recording any of your personal information.
However, our web servers may gather your IP address, device identifier, operating system or mobile
network information, and this may be used by Puffling to assist us in diagnosing any problems,
providing support services, or for research, evaluation and modification purposes. This information
is gathered in aggregate only and cannot be traced by us to any individual user.
When you register or make a purchase from the Website and/or when you register to receive Puffling
newsletter (“Newsletter”) or subscribe to the Puffling blog (“Blog”), we may collect Information
that you voluntarily provide when applying or registering for access to the Website and/or the
Newsletter and/or the Blog, which may include your name, your date of birth, your gender, your
email- address, your home or work address, telephone number, as well as demographic information,
such as your post code. Puffling also collects your IP address during registration.
We may also collect technical details of your computer system (including but not limited to the type
items), referrer URL (the address of the site that has been accessed before) and URLs visited on the
Website, the hostname of your computer (IP address), time and date of access, information about your
interaction with the Website, including searches, your use of such search results, selections which
you make, frequency with which you visit the Website, transaction related information, customer
service usage, and other information related to your use of the Website.
When you visit our site, our server may send small data files known as 'cookies' and other
technologies to your computer. When you revisit the Website, the cookies allow the site to recognize
your browser. The cookies may also store your preferences and other information that will allow us
to tailor and simplify your experience when using Puffling's services. Additional information may be
collected if you choose to enter promotions or competitions.
Puffling may also ask for voluntary information from time to time. This information is not mandatory
for you to provide and may only be used for our own marketing purposes.
When making a transaction on the Website, we will only disclose your credit card details to our bank
and they will not be kept on file or in any form by Puffling.
In the case of customer enquiries by phone, email or in writing, we may collect further personal
information from you to best resolve your query.