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Technical Project Lead (Full Time Flex)

New South Wales, Australia

DATE ADDED
May 25, 2021
ROLE TYPE
IT Project Manager
JOB CODE
58_546
JOB DESCRIPTION

INFORM Software Corporation Australia Pty Ltd provides consulting and technical support services in relation to specifically developed software solutions offered to a wide range of large or medium size companies such as banks, insurance companies and airlines.  With our head office in Germany INFORM specialises in Advanced Optimization Software to improve planning and operational decision making.

They are growing rapidly and are seeking a Technical Project Lead for construction materials projects.  Based in Sydney, in this role you will become an integral part of the team, designing blueprint optimization solutions tailored to the construction materials industry.

Role:

  • Customized configuration and customization of the SyncroTESS Product (BM).
  • Software implementation and customer support during Go-lives.
  • Coordinating technical processes between customers, INFORM and other contractors.
  • Communicating and coordinating customer requirements with the HQ development team.
  • Providing 2nd level system support to clients including technical advice.
  • Conducting technical training for our customers.
  • Ability to understand and communicate functional and technical specifications for customer-specific modifications of our software.
  • Specification and development of interfaces between SyncroTESS (BM) and customer specific software systems.
  • Specification and development of customer-specific modifications to our SyncroTESS (BM).
  • Deep understanding of process analysis and improvement approaches.
  • Managing specification and description of customer change requests.
  • Sales support.

Skills and Qualifications

·         Exceptional communication and problem-solving skills.

·         Customer focused approach.

·         Structured working style, self-motivated, ability to work autonomously and to deadline.

·         Willingness to work across time zones and to travel within Australia and abroad.

·         Experience in the field of software support or technical support roles.

·         Master data migration experience.

·         Excellent technical skills in MS Office programmes, MS Visio, MS Project and Visual Basic.

·         Experience in the application to the construction industry an advantage (including aggregate, asphalt, or ready-mic concrete) 

·         German language knowledge is a plus

Product & Industries: Construction/ Building materials https://www.inform-software.com/logistics/building-materials-logistics