Product Designer ( Syd or Mel)

Victoria, Australia

July 29, 2021
Customer Experience Designer

Flex considered, Sydney or Melbourne based role for Ento.

Leading SaaS business in workforce management and rostering, exapnding rapidly. Be part of the exciting growth story and join a company with a great culture.

Here's the scoop:

Want to drive the UX/UI design discipline and direction for a market leading SaaS product!? Then we need to talk! We’re looking for a talented Product Designer to join our team.  

Responsible for end-to-end visual design of product features within our web and mobile apps, you’ll be working in a fast-paced, agile team collaborating closely with both product managers and engineers! 


Ento is a Melbourne based SaaS start-up building a workforce success platform that enables enterprises to automate, engage, optimise and succeed with their large shift-based workforces. 

The industry we exist in is inherently complex but the market demands simplicity. Our product team thrives on this challenge by balancing flexibility and power with speed and beauty.

Our approach to flexible work 

We work a compressed fortnight. This means that we work slightly longer days (8.4 hours) over nine days so that every second Friday is an RDO. That’s right - three day weekend every other week! 

If you love your home setup, you can work from home at least 50% of the time. You’ll always have a desk in our office, but outside of two days each week (team day & Ento day) you’ll be free to work from home should you wish. 

Like flexibility to drop off kids? Or maybe early mornings just aren’t your thing! We’re all about that. We have core hours where the whole team is working, we aim to have our meetings during this time so the rest can be focus time, but outside of that you can start and finish when you please

We also recognise that everyone is a little different and sometimes you’ll need flexible arrangements that suit your situation. We’ll happily discuss your needs and if we can make it work we will! 

About you

You’ve got an amazing eye for design, style and detail and while obsessed with perfection, you know how to balance that with speed of delivery.  

An ambassador for customers and experience, you’re adept at incorporating ideas and opinions into your work all the while keeping an eye on commercial outcomes.

You’re hyper-organised and thrive in a fast-paced environment. You’ve mastered the art of balancing competing priorities to maintain focus and drive output.  

The role

    • Conduct user research with customers, internal teams & product managers
    • Take broad, conceptual ideas and work with the broader product team to design flows and experiences that are incredibly simple and elegant and ready for development. 
    • Design with a startup hustle of sketch and validate resulting in high fidelity visual and interaction design for hand over to the development team
    • Partner with cross functional delivery teams to bring your designs to life
    • Help launch features successfully with the customer experience teams (support & account management)Back your decisions & champion features in forums such as showcases, walkthroughs, kickoffs & demos.

Your background

    • Excellent understanding of experience design in a complex saas product environment
    • Proven experience designing functional and effective UI for both mobile and web environments
    • Ability to work with a wide range of stakeholders, from internal SMEs to customer user groups, distilling opinions and ideas into your designs 
    • Experience working in an agile design environment and collaborating with development teams to understand feasibility and ensure understanding
    • Comfortable working with existing product and brand style guides, components and design systems; guiding the evolution and development over time
    • High degree of commercial acumen whilst also acting as ambassador for customer and user experience
    • Strong facilitation skills - you can confidently run workshops, communicate ideas, consolidate understanding and drive meetings to an outcome

What's on offer

  • Work in a fast-paced, Agile delivery team and see your design’s being realised and used by thousands of people every dayInteresting work!
  • You’ll be designing product that is both beautiful and functional that delivers huge value to our customers
  • Awesome culture, our product team is highly collaborative and high performing. We’re also big believers in professional development and you’ll have access to an individual dedicated budget for courses, conferences and learning to support your growth
  • Great perks and benefits